As a business unit manager, you will have to manage business outsourcing mandates and agreements along with our business partners. You will also be accountable for project profitability, implementations, follows up and overall deliverables. Furthermore, you will supervise project managers of active projects. More specifically:

RESPONSIBILITIES

Manage client expectations and deliverables in accordance with client agreements, contracts, and outsourcing contracts or scope of work.

Supervise Project Managers as well as manage operations for active projects.

Manage client satisfaction and expectations

Manage project profitability as well as operational budgets

Manage client portfolio growth as well as revenue growth from additional projects, contracts and outsourced resources.

REQUIREMENTS

At least five years experience as a Project or Outsourcing Manager

Pertinent IT experience, knowledge of or work experience with solution selling for the following : ERP, CRM, SCM, KM, BI, data storage, ecommerce.

Solid knowledge of Microsoft products

Supervision or team management experience

Bilingual, both spoken and written

Excellent communication skills

Positive attitude, perseverance and client oriented

Strong capacity for adaptation and change

If you wish to get a job just to work or to complete a career management with a firm in a constantly changing mode, please send your resume to: jobs-offer@Micro-Management.ca